Had the unpleasant experience of someone calling me just to shout at me this morning. I dont understand people that shout rather than putting forward their viewpoint on a certain matter in a more constructive and calm manner.
It was a client who decided to pick up the phone and start shouting down it rather than addressing the issues at hand in a constructive and calm way. Once I had met each 'shout' with a calm and constructive explanation the client eventually calmed down and all was ok again. I can take constructive criticism but see no point in anyone being aggressive about it and also being unfair in their accusations. (this is how wars are started!!!)
Having left the conversation with an action plan for moving forward all was fine to proceed in normal manner. Or would have been... I felt rather unmotivated to actually carry out the work at hand after being shouted - I still did the work but I felt much more distanced to the assignment and that I do not care about it now. I am usually very passionate about the work I do and also undertake on behalf of other clients. The 'shouting' episode have left me feeling completely distanced from the work and that I no longer have any respect for the client in question. I have worked very hard on this assignement, putting in the hours that were not even contracted and this is how I get treated?
I guess the client is always right, however I think that anyone that is someone's client should reconsider how they treat their suppliers in order to get the best out of them. If my client would have approached me in a calm and constructive way, then I would probably have been working lots of extra hours today on this assignement, however as a result of this incident I am only doing what is required by the contract. And as a result I am even considering whether it would be better for me to just use the exit clause in the contract and pick up one of those other assignments that I have been too busy to take on.
So this is me having a bit of a moan about how someone turned what started as a beautiful day completely upside down. But I find writing great for my own sanity! Now let's turn the day back into the beautiful day it was destined to be and end it on a calm and happy note. I think some people just have an aggressive way forward in life and unfortunately for them it makes their lives stressful and more difficult to live. At the end of the day, I am just annoyed that I let someone disturb my beautiful day. The sun have been out all day and the evening is looking stunning. I think I am going to settle down on the sofa and look at the amazing colours in the sky as these fade.
